TELUS | Authorized Dealer

TELUS Business Connect

Transform how your business connects and collaborates

Calls, messaging, video meetings and AI tools come together on one cloud platform, so your team works smarter and your customers get a better experience.

AI features available now

Works on any device
No fixed contract
Grows with your team
Incoming callAI receptionist is routing…
New message“Can we meet at 2?”
Meeting started3 people joined
TELUS Business Connect VoIP desk phone
 
Industries

Built for the way your industry works

A better way to communicate, whatever business you are in.

Professional Services

Keep one business identity across devices with routing, auto-attendant, hold and transfer.

Retail

Deliver consistent service across locations and learn from customer conversations.

Healthcare

Engage patients with messaging, secure video and reminders while care teams stay in sync.

Construction

Keep crews connected on-site and remote with clear audio and easy file sharing.

Financial Services

Secure communications that help you serve clients and coordinate your team.

Why Business Connect

More than an office phone

One platform for every way your team communicates.

Work smarter with AI

AI assistants can answer, transcribe and summarize calls so your team can focus on customers.

All-in-one communication

Cloud calling, business texting, video meetings and team chat on a single platform.

Turn every call into an opportunity

Smart call routing, custom menus and automation help reduce wait times.

Made to grow with you

Work from anywhere and add users and features as your business grows.

Features

Everything your team needs to stay connected

Smarter calling, connected messaging, easy meetings and built-in productivity tools.

Call

Call management

Move calls between desk phone, mobile and computer, manage queues and start conference calls.

AI receptionist

Answers, routes and handles common questions around the clock.

Voicemail to text

Read transcribed voicemail and access messages instantly.

Message

Business texting

Text from your business number, with AI help to write, edit or translate.

Team channels

Topic-based chat spaces for projects and departments.

Shared files

Find and share documents without leaving the app.

Meet

Voice to video

Turn a phone call into a video meeting without hanging up.

One-click meetings

Start or join from your calendar, a call or a chat.

AI insights

Spot trends across your calls and meetings.

Tasks

Task management

Assign work and set due dates and priorities.

Team calendar

Schedule meetings, shifts and check-ins.

Integrations

Works with the Google and Microsoft tools you already use.

Built for your office

The best communication platform for your office

Your business needs more than a regular office phone. A cloud VoIP phone and communication system is a budget-friendly way to manage call flow, messaging, and audio and video conferences, and it is available 24/7 on office phones, tablets, computers and smartphones.

Create greetings and call routing so clients reach the right department.
Let clients reach your team in the office or on the road.
One primary number for your whole business.
Access on a wide range of devices.

Will your lost calls mean lost business?

Get a full suite of business communication features with low to no upfront investment and no fixed contract.

Works with your existing tools

Google Microsoft Salesforce Zendesk

Add-ons

Live Reports

Real-time data about agents and queues for your call centre.

Video Conference Rooms

Turn any meeting room into a video conferencing space.

Additional Toll-free Numbers

Add more toll-free numbers to your Business Connect account.

White Glove Installation

TELUS White Glove installation is available as an add-on to all Business Connect plans.

Hardware

VoIP phones for Canada

Pair Business Connect with the right phones for your team.

Cordless Phones

Cordless Phones

Desk Phones

Desk Phones

Conference Phones

Conference Phones

Receptionist Phones

Receptionist Phones

FAQ

Questions? We have answers.

See how Business Connect works, or reach out and our team will help you choose the right setup.

What is Business Connect?

A cloud phone and communication system that brings calls, messaging, meetings and more together in one place.

How do I sign up?

Contact the LRT team in store, by phone or online and we will help you choose a plan and get set up.

Can I use it on my mobile?

Yes. The Business Connect app is available for iOS and Android in North America, so you can call, message and meet from anywhere.

How do I get help?

Visit TELUS Business Connect setup and support for guides, or contact our team.

Ready to upgrade your business phone system?

Talk to LRT, your local TELUS dealer in Mackenzie County, about the right Business Connect plan for your business.

More from TELUS Business

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